Run your carpet exports from loom to container on one platform
In carpet exporting, thousands of design-size-color combinations, per m2 price negotiations and buyer lists sitting in trade fair notebooks fragment the work fast. When the quote lives in one file, the packing list is typed by hand and L/C dates sit in a calendar, mistakes are inevitable. Sighthem brings the whole chain onto one platform for carpet and rug manufacturers who own the cargo: from finding buyers to per m2 proformas, from work orders to quality control, from roll and pallet binding to the container and the customs declaration, every step feeds the next.
Reach US and Gulf buyers: trade fairs and digital channels in one pipeline
In carpet exporting, a sale starts at the fair and matures over months of email and WhatsApp. Sighthem keeps that long cycle in a single pipeline organized by country, sector and product.
- Discover furniture, decoration and home textile importers in your target market, confirm decision-maker emails with the verification service and stop sending to dead addresses
- Split US, Gulf and European buyers into separate segments, send collection introductions as email sequences and see who opened and clicked which design
- Scan business cards at your fair stand with the mobile PWA, let OCR create the lead automatically, tag fair leads and have your follow-up list ready when you are back
- Message Gulf buyers over the official WhatsApp API or QR pairing, run phone calls with live translation, and keep every touchpoint on the customer card
Per m2 quotes, proformas and orders: every revision on record
In carpets, price is negotiated per m2 and the order takes shape as design-size-color lines. In Sighthem, quote, proforma and order are one flow, and every revision is kept with its history.
- Open quote lines by design, size and color, enter the unit price per m2, and let line totals carry into the proforma automatically
- Fix the Incoterm and delivery terms (FOB, CIF, EXW) on the proforma and work in multiple currencies such as USD and EUR
- When the buyer changes a size or quantity, the revision history shows which version changed and when, so the approved version is beyond dispute
- Capture buyer approval through the system, convert the approved proforma into an order in one step, and open work orders straight from the order lines
Design-size-color SKU variety and stock: which roll is in which warehouse
Five sizes and eight color variants of the same design quickly mean hundreds of SKUs. Sighthem structures the stock side around that variety.
- Keep every design-size-color combination as its own product card and bring your existing stock list in at once with the Excel import
- Track factory warehouse, dispatch warehouse and showroom stock separately in the multi-warehouse model, and record transfers between warehouses through the system
- Record the production batch (dye lot) as a lot, scan GS1 barcodes to know which roll came from which lot at every step, and prove the batch in a shade variation complaint
- Use order-based stock reservation to stop a roll set aside for one buyer from going out on another shipment
From work order to quality control: a production chain tied to the order
Once the order is confirmed, weaving, finishing and packing run on work orders. Quality control is completed inside the system before shipment.
- Open work orders from order lines and see yarn and auxiliary material needs line by line through the recipe (BOM)
- Tie critical steps to manager approval with the production approval flow, and let the approval hub show pending decisions in one list
- Log size, weight and visual defect checks as QC records before shipment, and issue the certificate of conformity or the non-conformity report in the system
- Manage yarn and input purchases with purchase orders (PO) and keep your supplier ledger clean with 3-way matching of invoice, order and goods receipt
Rolls, bales, pallets and containers: shipment and customs in one chain
In carpet shipments, the packing list matching the rolls actually loaded is critical. Sighthem tracks the shipment in one chain, from the physical package to the customs declaration.
- Define rolls and bales as packages and bind them to pallets, so the packing list is generated automatically from the bound packages
- Link container loading to the shipment record, keep waiting costs visible with forwarder and demurrage tracking, and manage partial shipments from a single order
- Keep the GTIP code on the product card, link the declaration to the shipment, and collect the documents and amounts of the VAT refund file attached to the export transaction
- If you use imported yarn or raw material, track inputs and offsets under the inward processing permit (DIIB) and do not leave commitment closure to the last day
Letter of credit, COMMERCIAL INVOICE and reports: the paperwork side is complete
In Gulf and US sales, payment often depends on the documents. Sighthem produces the document set, the invoice and the operational reports from the same place.
- Bring L/C terms into the system with AI-assisted text reading, get alerts on latest shipment and presentation dates, and complete the document set (bill of lading, packing list, certificate of origin, insurance, certificates) in one list
- Issue the export invoice as a COMMERCIAL INVOICE and send GIB-compliant UBL-TR e-invoices for domestic sales through your own e-invoice integrator
- Customize order, shipment, production, incoming goods QC and DIIB reports with the column picker and download to Excel, ready for the management meeting
- Give sales, production and shipping teams separate access with role-based permissions, catch critical steps with notifications, and work with foreign partners or staff on the same screen in the TR and EN interface
The first 48 hours after a fair are critical. Because the business cards you scanned at the stand are already waiting as leads via OCR, you can build the segment and start the introduction email sequence on the way back. You reach out while the buyer still remembers you.
When the quote, proforma, order, work order and packing list feed from the same record, design-size-color details are entered once. On carpet orders with many lines, the mismatches that come from copying between documents by hand disappear.
If the packing list does not match the rolls actually loaded into the container, you risk a bank reserve at L/C presentation and extra costs at destination customs. Bind rolls to pallets through the system and generate the packing list from the loaded packages instead of typing it by hand.
Frequently Asked Questions
Does it support per m2 pricing for carpet exports?
Yes. You enter the unit price per m2 on quote and proforma lines and track quantities in m2. Design, size and color sit as separate lines on each document, and Incoterm, multi-currency and revision history are managed on the same record. The approved proforma converts into an order in one step.
How do I manage thousands of design-size-color combinations?
Every combination is its own product card, and you bring your existing list in at once with the Excel import. Stock is tracked per warehouse in the multi-warehouse model, and roll movements are recorded by scanning GS1 barcodes. Order-based reservation stops stock set aside for one buyer from going out on another shipment.
Can I bind rolls and bales to pallets and get the packing list automatically?
Yes. You define rolls and bales as packages and bind them to pallets; the packing list is generated automatically from the bound packages. On partial shipments, how much of each line has gone out is tracked line by line. This reduces the risk of a mismatch between the packing list and what was actually loaded.
How do I find new buyers in the US and Gulf markets?
The customer finding module discovers companies in your target market, finds decision-maker emails and confirms them with the verification service. You send segmented campaigns and email sequences to the verified list and track opens and clicks. You continue with interested buyers over the official WhatsApp API or on phone calls with live translation.
What does Sighthem provide on L/C carpet sales?
It brings the L/C text into the system with AI-assisted reading and produces alerts on latest shipment and presentation dates. It collects the document set of bill of lading, COMMERCIAL INVOICE, packing list, certificate of origin, insurance and certificates in one list and shows a missing document before shipment. That way you catch the reserve risk early.
I use imported yarn; is there DIIB and VAT refund tracking?
Yes. It tracks inputs and offsets under the inward processing permit (DIIB) linked to your export transactions, and you report the commitment closure process. The documents and amounts needed for the VAT refund file are collected attached to the export transaction. Since the GTIP code sits on the product card, the declaration side is in the same chain.
Run your carpet export operation on one platform, from finding buyers to container loading. Try Sighthem free for 14 days on the PRO plan, no card required.
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