Sighthem vs Microsoft Dynamics 365
Microsoft Dynamics 365 is an integrated family of business applications spanning finance to operations, backed by a vast ecosystem and enterprise scale. Sighthem focuses on export/import operations and CRM, offering domain needs like L/C, customs/HS codes, UBL e-invoice and lot traceability out of the box. This page compares them honestly and explains why most foreign trade teams run them together.
A foreign trade buyer should not frame this as "either Microsoft Dynamics 365 or Sighthem." Dynamics 365 is a mature solution that unifies finance, supply chain, manufacturing and sales on one enterprise platform, deeply integrated with the Microsoft 365 and Power Platform ecosystem; it is genuinely strong at scale, in multi-company and multi-currency structures. But the daily work of an export team, L/C and document tracking, customs declarations/HS codes, VAT refunds, inward processing (IPR), Turkey-specific UBL-TR e-invoicing and lot/expiry traceability, usually does not arrive ready in a standard deployment; these processes may require additional modules, consulting or customization. Sighthem provides this operational layer, from finding customers to collection, ready for the foreign trade team. The right question is not "which is better" but "how do you combine your enterprise backbone with your trade operations with the least friction."
Feature-by-Feature Comparison
| Dimension | Sighthem | Microsoft Dynamics 365 |
|---|---|---|
| Positioning | Foreign trade operations platform (CRM + ERP + AI). | Enterprise business applications family; finance, supply chain, manufacturing, sales. |
| Foreign trade depth | High: Incoterms, proforma, HS codes, VAT refund, sanctions screening, end-to-end from finding customers to collection. | Strong general ERP/CRM; foreign trade-specific flows usually via add-on modules, consulting or customization. |
| Letter of credit (L/C) + documents | Native module: L/C terms, document checklist, date/deadline alerts. | Not stated (may not ship in a standard deployment; may need customization). |
| Customs / HS codes | Customs declaration, HS code management, inward processing (IPR) tracking. | Not stated (Turkey customs processes may require a local partner/localization). |
| UBL e-invoice (UBL-TR) | Produces GİB-compliant UBL-TR XML; domestic e-invoice and export COMMERCIAL INVOICE, XML from shipment. | Turkey e-transformation is usually provided via a local certified integrator/partner integration. |
| Lot/expiry + multi-warehouse | Lot/expiry traceability (GS1, FEFO), multi-warehouse, package/pallet and lot binding. | Strong: supply chain/warehouse management, batch-serial tracking, advanced inventory. |
| CRM / communication (calls + live translation, WhatsApp) | In-browser calls + live translation, KVKK-compliant recording, WhatsApp (official Cloud API + QR mode), campaigns/email. | Strong sales/marketing CRM; calls/communication usually via Teams and add-ons. Live call translation not stated. |
| Accounting / finance depth | Not a full accounting/ledger ERP; exports accounts, products and invoice data to accounting/ERP. | Strong: enterprise finance, multi-company/multi-currency, consolidation, advanced reporting. |
| Ecosystem & integration | Foreign trade modules on one panel; exports data in standard formats. | Strong: Microsoft 365, Power Platform, Azure, broad partner network and app marketplace. |
| Setup / onboarding | Self-serve SaaS, 14-day PRO free trial, no card required, transparent pricing. | For enterprise use, commonly partner-led implementation; licensing and consulting process (online trials are also offered for some apps). |
| Where it is best | Trade operations + CRM + AI on one panel, fast start. | Large-scale, multi-entity enterprise finance + supply chain + sales backbone. |
"Not stated" means no clear public vendor information was found for that capability; it does not mean the feature is absent. Data as of June 2026.
Complement, not replacement
This need not be an either/or. A common setup: enterprise finance, multi-company/multi-currency accounting, consolidation and the supply chain backbone in Microsoft Dynamics 365; while lead-to-collection trade operations, L/C and document tracking, customs/HS codes, IPR, UBL-TR e-invoicing, lot/expiry traceability, calls + live translation and WhatsApp communication stay in Sighthem. Sighthem exports accounts, products, orders and invoice data in standard formats to feed the enterprise ERP, so the export team moves fast with domain-specific tooling while the finance backbone stays strong in Dynamics 365.
Frequently Asked Questions
What is the difference between Sighthem and Microsoft Dynamics 365?
Microsoft Dynamics 365 is an enterprise-grade family of business applications spanning finance, supply chain and sales, deeply integrated with the Microsoft ecosystem. Sighthem focuses on foreign trade operations and CRM, offering domain needs like L/C, customs/HS codes, IPR, UBL-TR e-invoice, lot/expiry traceability, calls + live translation and card OCR out of the box. It does not aim for full enterprise accounting/finance depth.
Can I use both together, or does Sighthem replace Dynamics 365?
For most teams the most sensible setup is to use both; Sighthem does not aim to replace the enterprise ERP. Sighthem runs trade operations and customer relationships, exports accounts/products/orders and invoice data in standard formats, and produces UBL-TR XML for e-invoicing. Enterprise finance, consolidation and the supply chain backbone can stay in Dynamics 365.
Isn't Dynamics 365 enough for foreign trade on its own?
Dynamics 365 is a strong backbone at scale, but the daily work of an export team, L/C and document tracking, customs declarations/HS codes, VAT refunds, IPR and Turkey-specific UBL-TR e-invoicing, usually does not ship ready in a standard deployment; it may require add-on modules, a local partner or customization. Sighthem provides this operational layer ready, enabling a fast start and trade-specific flows.
Does Sighthem replace enterprise accounting?
No. Sighthem is an operations and CRM layer; it is designed to work alongside an ERP like Dynamics 365 for statutory ledgers, multi-company/multi-currency consolidation and enterprise finance processes. It exports invoice and account data in standard formats so the accounting side stays strong in the enterprise ERP.
Where does the information in this comparison come from?
Information about Microsoft Dynamics 365 is based on the company's official site and common public sources and is current as of June 2026. "Not stated" means no clear public information was found for that capability; we do not claim the feature is absent. Dynamics 365 is a modular, partner-led product; scope can vary by license, customization and integration. Request a demo from Microsoft or a partner for current scope.
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