Foreign trade software that runs export and import end to end
Sighthem is a foreign trade software that unifies CRM, operations, documents and e-invoicing in one panel. Every step runs on the same data, from finding buyers to proforma, letter of credit, customs declaration, shipment and UBL e-invoice. Replace spreadsheets, a separate customs program and scattered files with a single platform.
One panel: the four layers of foreign trade meet on the same data
Most exporters keep sales in one place, operations in another and documents in yet another program. Sighthem unifies these four layers in one panel, so data copying and the errors that come with it disappear.
- CRM layer: buyer, lead, conversation and channel messages collect on a single customer card
- Operations layer: quote, proforma, order, stock and shipment move in the same flow
- Document layer: letter of credit, documents, customs declaration and incentive files stay linked to the order
- Invoice layer: export COMMERCIAL INVOICE and domestic UBL-TR e-invoice are fed automatically from the shipment
Lead finding and outreach: the infrastructure to reach foreign buyers is built in
Foreign trade sales begin with finding the right decision-maker in the right market. Sighthem keeps this step in-house instead of scattering it across separate tools.
- Confirm decision-maker emails in your target market with the discovery and verification service, and stop bouncing on dead addresses
- Send segmented bulk email from the campaign module, track opens and clicks, and turn interested buyers into leads
- Break the language barrier with calls and live translation, automatically attached to the customer record
- Let buyers talk through their own channel with the official WhatsApp API and the QR pairing mode, with every message kept on a single card
From quote to order: the document chain is fed cleanly from the first record
In exporting, a mistake entered at the start spreads across the whole document chain. Because Sighthem keeps the quote, proforma and order in a single flow, the amount, Incoterm and payment term are entered correctly once and carried into every following document.
- Create the proforma invoice with product, quantity, unit price, Incoterm and delivery terms, and capture buyer approval through the system
- Convert the approved proforma into an order with one click, with quantity and price flowing in without breakage
- Define the payment method (advance, cash against documents, letter of credit) at order level so the next steps are triggered accordingly
- Keep it clear which revision was approved with multi-currency support and a change history
Letter of credit, customs and incentives: the regulatory side without moving data to a separate program
This is where foreign trade software differs from a generic CRM. Letter of credit, documents, customs and incentive steps are native modules in Sighthem, not add-ons.
- Keep L/C terms and the latest shipment and presentation dates in the system, and get alerts as deadlines approach
- Collect the document set (bill of lading, commercial invoice, packing list, certificate of origin, insurance) in one list and spot a missing document before shipment
- Store the GTIP code on the product card and track the customs declaration linked to the order
- Track VAT refund and the inputs, offsets and commitment closure under the inward processing permit (DIIB), linked to the export transaction
Stock, shipment and traceability: the physical flow is recorded too
The physical shipment must be recorded as much as the documents. Sighthem's warehouse and shipment module knows which warehouse, which lot and which pallet a product is in.
- Separate stock per warehouse with a multi-warehouse model, and run transfers between warehouses through the system
- Pick by FEFO with lot and shelf-life traceability, and record which lot was shipped by scanning the GS1 barcode
- Bind shipments to packages and pallets, reserve lots automatically, and prevent double shipments and missing-measurement errors
- Manage partial shipments from a single order, tracking line by line how much of each item has shipped
E-invoice and reporting: GIB-compliant output, end-to-end visibility
At the end of the process come the invoice and visibility. Sighthem produces the COMMERCIAL INVOICE for exports and the UBL-TR e-invoice domestically in line with the GIB schema, and reports the whole operation.
- Create a COMMERCIAL INVOICE for exports and a UBL-TR e-invoice output for domestic sales, and import it cleanly into your accounting software
- Fill in line-level GTIP, origin and transport details on the export invoice in line with the schema, reducing GIB compliance risk
- Get the XML output from the shipment screen with one click, removing manual data entry and copy errors
- Report every stage from lead to collection, seeing which market, product and rep brought in the revenue
Team, permissions and mobile: everyone on the same data, with the right scope
Foreign trade teams work scattered across the field, the office and trade fairs. Sighthem brings everyone onto the same data with the right scope through role-based permissions and mobile access.
- Give sales, warehouse, accounting and operations teams separate access with stackable permission presets, and control who sees what
- Get an installable app experience on your phone with the mobile PWA, seeing customer and shipment status instantly while in the field
- Scan business cards at the fair, create leads automatically with OCR, and skip manual entry when you return to the office
- Keep the whole team in a single workspace, with tenant isolation preserved so data never leaks across workspaces
When CRM, operations, documents and invoicing are unified in one panel, the data your team copies between spreadsheets and separate programs, and the errors that come with it, disappear; every document is fed automatically from the previous step.
Run one real order from start to finish in Sighthem: create the proforma, enter L/C dates, bind the shipment to a pallet and produce the invoice from the shipment. A single end-to-end pass gives you a faster verdict than a piecemeal setup.
Tools that solve only the accounting side or only the sales side leave out the L/C, document and customs steps of foreign trade. That gap falls back to spreadsheets and errors leak in from there; when choosing software, check whether the document layer is native.
Frequently Asked Questions
How does foreign trade software differ from accounting ERP or a generic CRM?
Accounting ERP stops at invoicing and the ledger, and a generic CRM stops at customer and opportunity tracking. Foreign trade software manages the gap between them, namely proforma, Incoterm, letter of credit, documents, customs declaration, GTIP and the export invoice. Sighthem keeps these steps native and unifies the whole flow from lead finding to collection in one panel.
Is Sighthem a full accounting and e-ledger ERP?
No. Sighthem is a foreign trade operations platform; it is not a full accounting or e-ledger ERP. It produces UBL-TR e-invoice and export COMMERCIAL INVOICE output in line with the GIB schema, which you can import cleanly into your accounting software. So Sighthem manages the operations and document side, while statutory bookkeeping stays in your accounting solution.
Are letter of credit and customs tracking really inside the software?
Yes. L/C terms, the latest shipment and presentation dates, the document set and customs declaration tracking are native modules inside Sighthem. You get alerts as deadlines approach, spot a missing document before shipment and keep the GTIP on the product card. You do not need a separate customs program or a spreadsheet for this.
Can it manage imports too, or only exports?
Sighthem is a foreign trade software covering both exports and imports. Supplier and buyer cards, GTIP, customs declaration, multi-warehouse, lot and shelf-life traceability can be used for both directions. The document and operations flow is tracked in the same panel for both directions, so the supply and sales sides are visible in one place.
How do I migrate from my existing spreadsheets and scattered files?
You can try Sighthem free for 14 days on the PRO plan, move your customer, product and shipment data in without giving card details, and test it on a real flow. The fastest route is to run one real order from start to finish: proforma, L/C dates, shipment and invoice. A single end-to-end pass lets you see a process that was fragmented in spreadsheets on one platform.
My team works from different cities and trade fairs, does it support that?
Yes. Sighthem offers an installable app experience on your phone with the mobile PWA, so you see customer and shipment status instantly while in the field. You can scan a business card at the fair and create a lead automatically with OCR, avoiding manual entry when you return to the office. With stackable role-based permissions, the sales, warehouse, accounting and operations teams each see only the data within their own scope.
Run your entire export and import operation in one panel. Try Sighthem free for 14 days on the PRO plan, no card required.
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